To return a PRINT STATUS product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at firstname.lastname@example.org and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
If the custom products you receive differ materially from what you created at PRINT STATUS, you may return the custom goods for a full refund. Unfortunately returns may not be made for spelling errors as all paper products goes through a customer final approval.
If the custom products you receive differ materially from what you created at PRINT STATUS or if the goods have flaws; you may return the custom goods for a full refund.
Whether paper or apparel products, all we ask is that you notify PRINT STATUS before returning any goods to ensure that your return is handled quickly and accurately. PRINT STATUS must be notified no later than 10 days from the date you have received your order.
Returns for exchange or store credit must be made within 10 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
PRINT STATUS - Returns
21814 1/2 South Vermont Avenue